HanfordRecruiter
the smart solution for Hanford jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Hanford
Posted on: September 9, 2018

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a member. Please reference agent id code MJOLFELICIA3250 on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, Hanford , Inbound Travel Consultant, Professions , Hanford, California

Click here to apply!

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other Professions Jobs


CDL-A Owner Operator Truck Driver
Description: CDL-A Owner Operator Truck Driver Jobs Take Advantage of Industry-Leading Pay br br In 2017, our leading solo drivers earned over 200,000/year in gross earnings br br Own your personal trucking (more...)
Company: UPS
Location: Delano
Posted on: 09/23/2018

Uber Driver Partner (Flexible Hours & Weekly Pay)
Description: Drive with Uber and earn money anytime it works for you. Driving is an easy way to earn extra, and it's totally flexible around your schedule. You decide when and how much you drive. What you need to (more...)
Company: Uber
Location: Bakersfield
Posted on: 09/23/2018

Recent Grad CDL-A Truck Driver - Paid Training! - Porterville
Description: No Experience No Problem Get Paid While You br br Get the Experience You Need. br br Recent CDL-A Grads - Don't have enough experience to get the truck driving job you want No worries, come (more...)
Company: C.R. England
Location: Porterville
Posted on: 09/23/2018


Grocery Shopper and Delivery Driver
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Fresno
Posted on: 09/23/2018

Regional CDL A Truck Drivers - No Touch Freight - $1,000 Sign On Bonus!
Description: Idaho Milk Transport Inc. has been a leader in the transportation industry, transporting food grade liquid products throughout the US and Canada. IMTI is the Northwest's premier food grade liquid bulk (more...)
Company: IDAHO MILK TRANSPORT INC
Location: Clovis
Posted on: 09/23/2018

Grubhub Delivery Driver - Be Your Own Boss!
Description: Grubhub, the nation's leading online and mobile food ordering company, is looking for delivery drivers to deliver food from popular local restaurants. It's quick and easy to EARN BIG -- Why Partner (more...)
Company: Grubhub
Location: Tulare
Posted on: 09/23/2018

CDL A - $1,000 Weekly Min + up to $3,000 in bonuses!
Description: Details:Home weeklyNo touch - no unloading/assistingUp to 3,000 in bonuses Ask about our holiday bonus 1,000 weekly minimumWerner Enterprises--realizes that Drivers have diverse needs, and that this (more...)
Company: Werner Enterprises
Location: Fresno
Posted on: 09/23/2018

Flexible Work for Retirement - Uber Driver Partner
Description: Drive with Uber and earn money anytime it works for you. Driving is an easy way to earn extra, and it's totally flexible around your schedule. You decide when and how much you drive. What you need to (more...)
Company: Uber
Location: Bakersfield
Posted on: 09/23/2018

OTR CDL-A Tanker Company Drivers
Description: OTR CDL-A Tanker Company Drivers--Indian River Transport Co. is a privately owned food grade tank carrier providing transportation services throughout the United States, while also offering import/export (more...)
Company: Indian River Transport
Location: Bakersfield
Posted on: 09/23/2018

Dedicated CDL A Truck Drivers - No Touch Freight!
Description: Jones Jones Trucking LLC is seeking Experienced Class A CDL truck drivers for Dedicated positions What We Offer: Medical/Dental/Vision insurance after 30 days employed 34 hour reset weekly
Company: Jones and Jones Trucking LLC
Location: Fresno
Posted on: 09/23/2018

Log In or Create An Account


Find us on Facebook

Find us on LinkedIn

Get the latest California jobs by following @recnetCA on Twitter!

Hanford RSS job feeds