Patient Care Coordinator (Outpatient), Full time, Day, Hanford
Company: Adventist Health NW
Posted on: January 9, 2022
Adventist Health is more than an award-winning health system. We
provide whole-person care to our communities and champion the
greater good - from the operating room to the boardroom, we are
driven by our unique passion to live God's love through health,
wholeness and hope. From Oregon to Oahu, we have a calling to
always do more. Now is your chance to apply your passion to our
We're looking for someone to join our team as a Patient Care
Coordinator (Outpatient) who:
Coordinates a variety of admitting and clerical duties to
facilitate the efficient processing and scheduling of patients for
the department. Facilitates day-to-day business operations.
Performs duties in an outpatient location.
- Greets, receives and escorts patients/visitors, and notifies
necessary personnel of their arrival. Answers multiple phone lines
and intercom, and communicates appropriately. Gives appropriate
attention to complaints/requests as needed. Receives, interprets,
verifies and processes physicians' orders. Admits/discharges daily
patients and creates charts. Provides clerical support for
departmental meetings, projects and activities as needed.
- Completes and forwards all required information, charts,
records, documents as requested. Requests previous patient records
from medical records as needed. Maintains department records,
reports, statistics. Orders and maintains an adequate inventory of
all office supplies and equipment. Identifies current status of
patient's insurance, as well as range of benefits. Identifies and
collects co-payments and limits of services for all
- Provides appropriate forms to billing and other departments.
Assists with maintenance of hospital forms. Performs various
confidential clerical duties including, but not limited to data
entry, obtaining patient's signature for needed documents and/or
consents forms, filing and answering phones. Helps schedule patient
appointments. Obtains all necessary billing, insurance and other
- Informs patients of any preparations needed for examination,
and reminds them of their preparations at time of appointment
confirmation. Obtains all necessary billing, insurance and other
demographic information. Assists in scheduling appointments and
making reservations for departmental needs such as classes,
programs and in-services.
- Keeps waiting rooms neat, clean and organized. Communicates
with those waiting. Monitors panels for alarms and reports to
appropriate department. Provides coverage and/or assistance when
necessary to maintain quality standards of the department. Compiles
information for reports, manuals, handouts and meetings as needed.
Provides clerical support for department meetings and departmental
activities. Assists with research and provides administrative
support to special projects.
- Performs other job-related duties as assigned.
You'll be successful with the following qualifications:
- High School Education/GED or equivalent: Preferred
- Associate's / Technical Degree in business, healthcare or
computer science or equivalent combination of education/related
- Medical office training and/or experience: Preferred
Adventist Health is committed to the safety and wellbeing of our
associates and patients. Therefore, we require that all associates
receive all required vaccinations, including, but not limited to,
measles, mumps, flu (based on the seasonal availability of the flu
vaccine typically during October-March each year), COVID-19 vaccine
(required in CA, HI and OR) etc., as a condition of employment, and
annually thereafter. Medical and religious exemptions may
Keywords: Adventist Health NW, Hanford , Patient Care Coordinator (Outpatient), Full time, Day, Hanford, Other , Hanford, California
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