Sr. Imaging Scheduling Associate (Outpatient) - Full Time, Care Connection Center, Hanford
Company: Adventist Health NW
Posted on: June 6, 2021
Adventist Health is more than an award-winning health system. We
provide whole-person care to our communities and champion the
greater good - from the operating room to the boardroom, we are
driven by our unique passion to live God's love through health,
wholeness and hope. From Oregon to Oahu, we have a calling to
always do more. Now is your chance to apply your passion to our
We're looking for someone to join our team as a Sr. Imaging
Scheduling Associate (Outpatient) who:
Schedules and prepares patients for all routine and specialty
outpatient imaging procedures and exams. Serves as mentor to staff.
Applies substantial knowledge of the job and experience to complete
a wide range of activities with varying difficulty. Works on
assignments that are moderately difficult, requiring judgment in
resolving issues or in making recommendations.
- Screens and schedules all outpatient radiology procedures and
exams, pulmonary function tests and first appointment nuclear
stress tests (NSTs). Communicates with patients and/or family
members in order to relay instructions and protocols for scheduled
exams or procedures. Diffuses emotionally-charged customer
relations as needed.
- Obtains, inputs and verifies all necessary demographics,
diagnostics, authorizations, physician orders, special instructions
and insurance information. Accommodates special needs and other
patient requirements. Adheres to Health Insurance Portability and
Accountability Act (HIPAA) and other patient confidentiality
guidelines and regulations.
- Drives productivity volume by streamlining department
protocols, minimizing caller wait and hold times, regularly
contacting patients and physician offices to ensure continued
progress for anyone unable to be seen immediately. Resolves all
scheduling backServes as mentor to scheduling staff and as a
liaison between physician offices, radiology staff, support staff
and business offices. Imports and scans outside images to PACS.
Loads images for radiologists to dictate. Manages outside studies
by coordinatiGreets and registers patients upon check-in, ushers
patients to dressing and exam rooms and transports patients as
- Performs other job-related duties as assigned.
You'll be successful with the following qualifications:
- High School Education/GED or equivalent: Preferred
- Associate's/Technical Degree or equivalent combination of
education/related experience: Preferred
- Two years customer service experience: Preferred
Adventist Health is committed to the safety and wellbeing of our
associates and patients. Therefore, we require that all associates
receive all required vaccinations, including, but not limited to,
measles, mumps, flu (based on the seasonal availability of the flu
vaccine typically during October-March each year), etc., as a
condition of employment, and annually thereafter. Medical and
religious exemptions may apply.
Keywords: Adventist Health NW, Hanford , Sr. Imaging Scheduling Associate (Outpatient) - Full Time, Care Connection Center, Hanford, Other , Hanford, California
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