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Distribution Center Supervisor 3rd Shift Shipping

Company: Mast Global
Location: Hanford
Posted on: September 7, 2020

Job Description:


Operations Supervisor


Serves as the frontline connection between business success and customer experience through enabling top associate performance and operational results. Models and advocates consistent demonstration of L Brands values.

Key Areas and Tasks:

Coaches and Develops for Success - 50% Consistently spends time on the floor to ensure appropriate knowledge of the work being supervised

Recognizes the contributions of others through direct feedback and various recognition programs

Conducts method observations based on the required cadence for all associates

Coaches associates to maximize performance using established coaching methods

Provides feedback to associates focusing on behaviors and results that drives learning and performance

Follows-up with associates to assess progress on action plans and determine next steps

Conducts Monthly Performance Reviews with each associate

Administers and manages the corrective action process when necessary

Seeks to understand associates' professional goals and provides development opportunities as appropriate

Actively pursues opportunities to grow and develop personally

Conducts safety observations in accordance with the required cadence

Successfully Executes Business Objectives - 20% Understands business and departmental objectives; develops and executes appropriate plans to achieve desired results in a timely manner

Develops and implements the appropriate labor plan based on forecasted units and hours

Proactively monitors, communicates and reacts to departmental changes/issues

Ensures associates have the resources and tools needed to perform their job successfully

Ensures that problems are solved within scope of responsibility; brings forward problems with potential solutions that require additional authority or assistance

Is proficient in the jobs in the department and the department overall

Continuously seeks to improve systems, processes and methods

Identifies new opportunities for innovation

Remains agile to the dynamics of the business

Monitors Warehouse Management (WM) system and associated outputs; handles related issues

Supports company goals and initiatives by facilitating the understanding and acceptance of change initiatives through their associates

Fosters an Open, Supportive Environment where Associates feel Connected and Our Values are Displayed - 20% Devotes consistent time and energy to establishing and maintaining relationships with associates

Connects with each associate every day; sustains a high level of visibility and approachability

Enables an energizing and fun work environment by:

Displaying a positive and optimistic attitude

Sharing appreciation for others contributions

Celebrating milestones

Providing associates with on-the-spot recognition (formal or informal)

Providing positive reinforcement (behaviors)

Solicits and is open to feedback from associates

Responds to associates inquiries and issues ensuring appropriate and timely follow-up is completed

Conducts department activities that allow associates to feel connected and informed

Shares appropriate and timely information with associates, peers and leaders

Utilizes most effective media or method of communication (shift pass off meeting; talking to peer vs email)

Maintains a clean and safe work environment

Completes the Essential Administrative Tasks - 10% Generates, reviews, validates and actions various reports including Labor Management (LM), Kronos, departmental productivity/accuracy, safety and other vital reports

Works with associates to resolve issues such as pay, time off requests, etc., leveraging HR Direct, support staff and others as necessary

Adds pertinent information to safety incident reports via SAP

Prepares for and attends daily, weekly and monthly meetings as appropriate



-Bachelor's degree in related field or equivalent experience.

-2-3 years of distribution or management experience.

- Experience leading non-exempt associates

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

Keywords: Mast Global, Hanford , Distribution Center Supervisor 3rd Shift Shipping, Other , Hanford, California

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