HanfordRecruiter Since 2001
the smart solution for Hanford jobs

Associate Team Leader

Company: H&R BLOCK
Location: Hanford
Posted on: August 17, 2019

Job Description:

Are you driven by helping people? H&R Block is looking to hire Associate Team Leaders who will be passionate about our purpose: To provide help and inspire confidence in our clients and communities everywhere.

As an Associate Team Leader for H&R Block, you will support a single retail office during tax season to deliver a world class client experience and assist with the daily supervision of tax office associates. Prior tax preparation experience is not required as this role does not prepare taxes. You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities.

What you'll do...

  • Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
    Are you driven by helping people? H&R Block is looking to hire Associate Team Leaders who will be passionate about our purpose: To provide help and inspire confidence in our clients and communities everywhere.

    As an Associate Team Leader for H&R Block, you will support a single retail office during tax season to deliver a world class client experience and assist with the daily supervision of tax office associates. Prior tax preparation experience is not required as this role does not prepare taxes. You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities.

    What you'll do...
    • Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
    • Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General manager as necessary
    • Serve as point of contact for onsite escalated client service concerns
    • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
    • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
    • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
    • Lead daily huddles and communicate essential information to office associates

Keywords: H&R BLOCK, Hanford , Associate Team Leader, Hospitality & Tourism , Hanford, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Postmates Delivery Driver (Make Your Own Schedule)
Description: Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day. We are
Company: Postmates
Location: Hanford
Posted on: 08/20/2019

Postmates Delivery Driver (Part Time / Full Time)
Description: Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day. We
Company: Postmates
Location: Hanford
Posted on: 08/21/2019

Postmates Delivery Driver (Part Time / Full Time)
Description: Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day. We
Company: Postmates
Location: Clovis
Posted on: 08/20/2019


Postmates Part Time Delivery Driver (Supplement Your Income)
Description: Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day. We are
Company: Postmates
Location: Visalia
Posted on: 08/21/2019

Tax Professional
Description: br Tax Professional br Seeking experienced seasonal Tax Preparers eager to serve clients with diverse tax needs, generate business growth, and advance their tax knowledge. br We offer competitive (more...)
Company: H&R BLOCK
Location: Madera
Posted on: 08/21/2019

Postmates Delivery Driver (Supplement Your Income)
Description: Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day. We are
Company: Postmates
Location: Fresno
Posted on: 08/20/2019

92G Food Service Specialist
Description: 92G Food Service SpecialistJob ID: Job Views: 16Location: FRESNO, California, United StatesZIP Code: 93727Job Category: Supply and LogisticsPosted: 08.16.2019Age Requirements: Must be between the ages (more...)
Company: Army National Guard
Location: Fresno
Posted on: 08/21/2019

Postmates Delivery Driver (Part Time / Full Time)
Description: Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day. We
Company: Postmates
Location: Bakersfield
Posted on: 08/20/2019

Postmates Delivery Driver (Supplement Your Income)
Description: Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day. We are
Company: Postmates
Location: Bakersfield
Posted on: 08/20/2019

Line Cook
Description: JOB SUMMARY: This position works in the kitchen and/or in concessions preparing food items for the facility. DUTIES AND RESPONSIBILITIES: Maintains organized sanitary workstation at all times. Properly (more...)
Company: Smg
Location: Fresno
Posted on: 08/21/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Hanford RSS job feeds