Insurance Customer Service Representative

Company: Pacific AG Insurance Agency, Inc.
Location: Hanford
Posted on: September 17, 2022

Job Description:

Pacific Ag Insurance - Customer Service Representative We are seeking a Personal/Commercial Lines Insurance Customer Service Representatives (CSR) to join our team on a long term basis! If you are looking for a career, not just a Job, Pacific Ag Insurance is right place for you . As a CSR you will be responsible for providing excellent customer service, assisting with product and service information, and resolving technical issues. Responsibilities: Handle customer inquiries and requests Increase customer satisfaction by providing quotes and cross sell insurance products Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Qualifications: Previous experience in customer service, sales, or other related fields Excellent written and verbal communication skills Good PC skills, math skills, and ability to prioritize and multi-task Positive and professional demeanor & appearance Results-oriented self starter MUST BE ABLE TO PASS A BACKGROUND CHECK Preferred Qualifications: Prior experience with property and casualty insurance will give you an advantage Strong analytical skills, conflict resolution skills, and positive attitude State insurance license or ability and interest in getting California Insurance licenses Experience with phone-based or in-person customer service, ideally with a sales componentWe offer competitive compensation and a dynamic Agency where people are rewarded for their hard work and commitment. Come take advantage of this great opportunity to learn new skills and expand your current skillset with a growing Insurance Agency.Work Remotely NoJob Type: Full-timePay: $35,000.00 - $45,000.00 per yearBenefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Paid training Vision insuranceSchedule: Monday to Friday

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