HanfordRecruiter Since 2001
the smart solution for Hanford jobs

Associate Team Leader

Company: H&R Block
Location: Hanford
Posted on: February 13, 2021

Job Description:

What you'll do... Joining us as anAssociate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Helping others is what we do best at H&R Block, which means you'll get to see the impact of your work firsthand. You won't prepare taxes in this role, so prior tax preparation experience is not required. You will be a vital part of the team to deliver on our purposeto provide help and inspire confidence in our clients and communities everywhere. You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities. Day to day, you'll

  • Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
    About H&R Block...We are here to live our purpose to provide help and inspire confidence in our clients and communities everywhere. We take our work personally, because we know what it represents: Families and homes. Livelihoods and lives.We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to approximately 12,000 tax offices throughout the United States and around the world. When you join our team, you'll add to the momentum of a forward-thinking company - one that defined an industry and is now leading its transformation.It would be even better if you also had...
    • Experience supervising or managing people
    • History of delivering outstanding customer experiences
      Bilingual candidates strongly encouraged to apply!What you'll bring to the team...
      • Prior experience working in customer service or similar role
      • Strong organizational skills and ability to plan and manage day-to-day office operations
      • Customer-centric mindset and strong communication skills
      • Computer proficient with the ability to use MS Office
      • Demonstrated ability to work independently with minimal supervision
      • Passionate, determined, resilient under stress and a will to win attitude
      • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
      • High school diploma / equivalent or higher

Keywords: H&R Block, Hanford , Associate Team Leader, Hospitality & Tourism , Hanford, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Retail Counter Sales
Description: O'Reilly is now hiring Retail Counter Sales team members. Our sales team members are responsible for providing our retail and installer customers with a high level of service. They xa0 also support management (more...)
Company: O'Reilly Auto Parts
Location: Kerman
Posted on: 02/27/2021

Retail Cashier
Description: DescriptionOn our team, everyone plays a critical role providing genuine, helpful and friendly service to help our athletes perform at their best and enjoy their sport. We're committed
Company: Dick's Sporting Goods
Location: Fresno
Posted on: 02/27/2021

Bilingual Parts Delivery
Description: xa0 Nuestros conductores de Entrega de Partes proporcionan un excelente servicio al cliente a trav xe9 s de la entrega segura y eficiente de partes y productos a nuestros clientes profesionales utilizando (more...)
Company: O'Reilly Auto Parts
Location: Kerman
Posted on: 02/27/2021


First Year Tax Professional - South Fresno, Ca
Description: What you'll do... This Job Posting covers openings in multiple office locations within the area. Joining H R Block as aFirst Year Tax Professional means you'll have the support of an expert team, dedicated (more...)
Company: H&R Block
Location: Coalinga
Posted on: 02/27/2021

Flooring Installation Subcontractors Needed!
Description: br Empire Today Flooring Installers Needed br Join the network of Professional Flooring Contractors that support Empire Today customers. br Empire's large national brand provides flooring professionals (more...)
Company: Empire Today
Location: Fresno
Posted on: 02/27/2021

Bilingual Store Counter Sales
Description: Ventas y Servicio al Cliente - Biling xfc e - El puesto de ventas y servicio al cliente biling xfc e es ideal para una persona experta y energ xe9 tica que tiene una pasi xf3 n por las refacciones (more...)
Company: O'Reilly Auto Parts
Location: Oakhurst
Posted on: 02/27/2021

Auto Parts Delivery Driver (Full-Time)
Description: AutoZone's Full-Time Auto Parts Delivery Driver - Come be a part of an energizing culture rooted in people and a commitment to delivering WOW customer service. If you are looking for a way to put your (more...)
Company: AutoZone, Inc.
Location: Kerman
Posted on: 02/27/2021

Parts Delivery
Description: O'Reilly is now hiring Parts Delivery drivers. Our parts delivery team members are responsible for the safe and efficient delivery of parts to our professional customers. They are also responsible for (more...)
Company: O'Reilly Auto Parts
Location: Kerman
Posted on: 02/27/2021

Customer Service
Description: We're currently seeking work from home customer service, appointment setting, telemarketing and data entry representatives. You're primary responsibility is to give specialized guidance
Company: Atona
Location: Fresno
Posted on: 02/27/2021

Customer Service/Sales
Description: Job DescriptionPosition Purpose:Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn
Company: The Home Depot
Location: Fresno
Posted on: 02/27/2021

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Hanford RSS job feeds